Frequently Asked Questions
1. Why should I use bestibmdeals.com?
With bestibmdeals.com, you’ll get:
• Great bargains. This is where you will find the best IBM deals in the region.
• Answers to enquiries. Simply submit your contact details, and a local IBM Business Partner will get in touch with you.
• Product comparisons. For a quick check, refer to the system x comparisons page
• Regular updates on product offers.
2. How do I purchase IBM products and solutions?
You can purchase through an IBM Business Partner / Reseller. You can locate a local IBM Business Partner / Reseller either one of these two ways:
• Fill in a pre-sales Enquiry Form.
• Call our hotline number.
3. Can I order by phone?
No. However, if you call the hotline number featured on this site, we will put you in touch with the nearest IBM Business Partner / Reseller in your city.
4. How do I pay for my order?
You do not pay online and we will never ask you for your confidential information. Simply submit the online Enquiry Form and we will put you in touch with the nearest IBM Business Partner / Reseller in your city. All your transactions will be conducted directly with this Business Partner / Reseller.
5. Will I get any confirmation for my order?
There will not be a generated email for your reference. However, you will receive a call-back from an IBM Representative within 24 working hours concerning your queries or orders. Otherwise, you may also call our hotline number or email us at the address displayed on this site.
6. When will my order be processed?
You will receive a call-back from an IBM Representative within 24 working hours to clarify your requests. Thereafter, an assigned IBM Business Partner / Reseller will contact you for a technical assessment and to meet your order.
7. Is this website hosted by IBM?
Yes, this site is fully owned and hosted by IBM to bring you the best deals and offers.
8. How can I be sure of getting the best value?
You will find that our prices are the most competitive, as we work closely with our local Business Partners to deliver unbeatable value. However, given the variety of product options and specifications available, we may miss out something you need. Let us know your specific needs and we will work out the best deal for you.
9. What if I find a better deal elsewhere?
Do notify us if you find any online deal better than ours. It may be possible that this deal has yet to be updated on our site, or that it has already expired. We would appreciate it if you could email the link to us so that we can verify the specifications and improve the value of our offers. We will then contact you to discuss a deal tailored to your specific needs.
10. Will I find all the offers and information I need on this site?
We believe in making this site your one-stop center for all offers and information pertaining to our servers and storage systems. Should you have further enquiries, call or email us and we would be happy to help you.
